Office Assistant
The purpose of the Office Assistant (OA) position is to provide administrative support to on-campus communities at Baylor University. As employees of Campus Living & Learning, we expect OAs to recognize the value and importance of the on-campus living experience. In this way, the OA should be a helpful resource and referral agent for residents, parents, visitors, and faculty/staff in our communities. OAs are expected to uphold Campus Living & Learning’s Customer Service Standards. In addition, the OA plays a vital role in the safety and security of our residential communities by being aware of escort and visitation policies, verifying resident identity when applicable, and communicating issues of concern to other residence hall support staff.
Duties & Responsibilities
• Monitor door security and inform appropriate staff if any issues arise [i.e., Community Leaders (CLs), Residence Hall Director (RHD), and Safety and Security Education Officers (SSEOs)]
• Provide administrative support to residents including, but not limited to: room access support [e.g., unlock codes], and checking out equipment
• Assist in maintaining accurate log books for unlock codes, maintenance issues, equipment check-out, lost and found, and gift registries
• Be knowledgeable of on-campus locations and resources
• Support residents in communicating issues of concern to other members of the hall staff
• Enforce and uphold Campus Living & Learning policies and procedures
• Complete other administrative tasks as assigned by the supervising RHD
Characteristics & Qualifications
Required Qualification: Must have completed at least one semester as a Baylor student.
Preferred Qualification: Federal Work Study (FWS) eligible. Preference given to students who currently reside on campus.
Office Assistants are required to be professional, friendly, courteous, helpful, and proactive. Office Assistants must be in good standing at Baylor University as well as maintain a minimum 2.5 cumulative GPA while in the position. If the Office Assistant’s GPA is below a 2.5, the Office Assistant’s work agreement may be terminated.
A successful candidate for the Office Assistant position will exhibit the following characteristics: good time-management, organizational and administrative skills, sound judgment, ability to manage multiple tasks, good communication skills, ability to be flexible and work well with others, and a commitment to student interaction.
Failure to comply with or adhere to Baylor University policies, Campus Living & Learning policies, or state/federal laws could result in immediate loss of position.
Working Hours
University policy limits on-campus employment to a maximum of 20 hours per week to protect the academic pursuits of students.
Each on-campus community has at least 1 front desk, open 7 days a week, from 7:00AM to 1:00AM.
Desk schedules are ultimately maintained by the Residence Hall Director, and they retain the right to assign work hours as needed to fill each desk schedule.
Dates of Employment
Office Assistants will be required to work during hall opening and closedown periods to assist hall staff in a higher volume of work. In addition, desks will remain staffed for certain holiday weekends: Labor Day, Fall Break, MLK Jr. Day, and Easter.
Fall and Spring Semester
*Dates may be subject to change.
Apply to Office Assistant Positions on the Student Job Board.